Terms of Sales

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PREAMBLE

The company La DaDa Box operates the website https://www.ladadabox.com/ from which it offers its Customers to purchase products relating to the horse world, and to take out Subscriptions (for a period of one month, three months, six months or 12 months) in view of the monthly reception of “La DaDa Box”.

1.Legal notices relating to the website

The website https://www.ladadabox.com/ is published by the company La DaDa Box (hereinafter “the company”) whose head office is 184 Route d'Auffay 76890 Saint-Denis-Sur-Scie , registered in the Dieppe Trade and Companies Register under number 898 643 275 RCS Dieppe. The intra-community VAT number is FR 10898643275. All the content of the website https://www.ladadabox.com/ (illustration, photo, articles, product descriptions, comments, etc.) is protected by intellectual property rights. Any reproduction is strictly prohibited without the prior agreement of the company. To contact the company or the site https://www.ladadabox.com/, you can send an email to the following address: ladadabox@gmail.com.

2. Purpose of the general conditions of sale

The purpose of these general conditions of sale is to govern the contractual relations between the company and all persons (hereinafter the “Customer”) subscribing to the website https://www.ladadabox.com/. They also apply to all persons making a purchase on "La Boutique" available on the website https://www.ladadabox.com/ at the address https://www.ladadabox.com/shop.

They therefore apply, without restriction or reservation, to all sales of products and services offered by the company on its website https://www.ladadabox.com/ or any other website operated or which may come to be operated by the business. Any purchase made from the Store and any Subscription made on the website https://www.ladadabox.com/ or any other website operated or which would come to be operated by the company (the purchase on the Store and the ('Subscription being together referred to as the "Purchase") assume acceptance of these general conditions, which the Customer acknowledges having read, understood and accepted with full knowledge of the facts. He also acknowledges having had the opportunity to download and print them before validating his order and proceeding to payment for his Purchase.

Customers declare that they are of legal age and capable of contracting. The company reserves the right to modify the general conditions of sale at any time, it being noted that the general conditions of sale applicable to a Purchase are those in force when the Purchase is made, unless the new general conditions of sale are accepted. sale by the Customer. Before any Purchase, the Internet user must create a personal account on the Site and accurately fill in the information requested of him, which allows the Company to perform the contract concluded. As soon as the personal account is created, the Internet user receives a confirmation e-mail. The Internet user must modify his contact details via his personal account in the event of a change in the latter.

The Internet user has access to his personal account via a username and password, which he is responsible for using. He can request a new password at any time if he has forgotten it. The Company is not responsible for any disclosure of the password to third parties.

3.Services provided by the company

The Company offers on its Website https://www.ladadabox.com/ various services around the horse, advice as well as manufactured products of all kinds related to the theme highlighted each month. The site (s) operated by the company are in principle accessible 24 hours a day, 7 days a week, except for interruption, whether scheduled or not, for their maintenance needs or in the event of force majeure. Being in fact subject to an obligation of means, the company cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of the site. In the event of a problem, the company undertakes to do everything possible to restore access to the site (s) as quickly as possible. The interruption of this access cannot give rise to compensation.

As part of the Subscriptions, once a month, the company sends its Customers a box containing care products from the Ekinat range, treats from the Equine Natural Food range, professional advice as well as products manufactured from any nature related to the theme highlighted each month, with the aim of allowing customers to discover, test and receive products related to horses.

The DaDa Box is delivered in mainland France, to the Customer's home or to a place defined on the available local deliveries, to the address indicated by him during the Purchase. No shipment out of these countries is planned. The Customer certifies that he is hereby informed and may in no case request compensation for failure to recognize this clause. In such a case, the Customer having subscribed to a Monthly Subscription will not be debited for the month in question for the amount of La DaDa Box.

If he has taken out a 3-month, 6-month or 12-month Subscription, he will receive the DaDa Box for the month following the last initial month of his Subscription and will not be entitled to any refund. As part of the Boutique, the company sells different products around the theme of the horse, excluding subscription.

4.Conclusion of a contract between the Client and the Company

To be able to benefit from the services provided by the company and make a Purchase (whether it is a Subscription or an order on the Store), the Customer must complete an online questionnaire available on the https site: //www.ladadabox.com/. If the information disclosed by the Client is erroneous or inaccurate, the Company cannot be held responsible and does not compensate the resulting damages.

The Customer is referred to the Privacy Policy with regard to the processing of data that he provides to the Company, that he must accept when making a Purchase. The contract concluded between the Client and the company is valid when the payment has been made (or the debit of the first month with regard to the Monthly Subscription), which gives rise to a confirmation by e-mail. In the absence of confirmation by e-mail, no Purchase will be taken into account and the responsibility of the company can in no way be engaged. The company reserves the right to suspend or cancel any Purchase in the event of non-payment, payment incident or fraud or attempted fraud. In such a case, the Customer will not be able to claim any compensation. The different Subscription formulas The services provided by the company are accessible to the Customer according to several Subscription formulas. In all cases, the Customer can subscribe for himself, in his own name or offer the Subscription to a third party. In the case of a gift offered to a third party, the Customer may request that the third party be sent by post, for which he will have provided the postal address. Each subscription to a Subscription is confirmed by e-mail to the Customer. In the absence of confirmation by e-mail, no subscription will be taken into account and the responsibility of the company can in no way be engaged.

For each of the subscriptions below, the Customer is informed that shipments are made according to the date of subscription. Delivery times are 2 to 4 weeks for local deliveries. They are 2 to 4 weeks for delivery by Colissimo, which generates an additional cost of 5 euros. These deadlines may vary in the event of exceptional situations, such as the confinement period linked to Covid19 or a product manufacturing time being extended. Please refer to our FAQ. Monthly subscription for an indefinite period When the Customer chooses to take out a Monthly Subscription, he receives a DaDa Box every month with no time limit until either party decides to terminate the contract. It is therefore a contract of indefinite duration. The Customer agrees to pay the price of his Subscription every month, by debit from his bank card. The Customer is debited each month for the amount of the Subscription. The first debit takes place on the order date and triggers the sending of the box for the current month. The following debits will take place on the same date as that of the first order. For example, the Customer subscribes on September 12 and will be debited for his first month on September 12, he will receive the box for the month of September. The following months it will be debited on the 12th of each month and will receive the box for the current month.

The Customer may terminate the Subscription at any time under the conditions provided for in the "unsubscription" article. It is noted that to be taken into account from the following month (that is to say so that the DaDa Box of the following month is neither paid nor sent), the unsubscription must take place 48 hours before the day of payment. The order placed each month in execution of this contract is final from the moment the payment has been made. The customer has the right of withdrawal provided for in Article 10 of these General Terms and Conditions of Sale only once, during the initial subscription of the subscription: he can exercise it within fourteen days of receipt by his care of the first DaDa Box delivered in execution of the contract. It is expressly agreed that the company reserves the right to suspend the DaDa Box sending service for one month. In this case, the Customer will not be debited for the amount of the DaDa Box not delivered. The Company cannot be held responsible for the damage suffered by the Customer.

3-month subscription When a Customer takes out a 3-month subscription, he receives a total of 3 DaDa Boxes over the following three months. Payment is made in one go when taking out the Subscription, at the then current rate. The customer has the right of withdrawal provided for in Article 10 of these General Terms and Conditions of Sale only once, during the initial subscription of the subscription: he can exercise it within fourteen days of receipt by his care of the first DaDa Box delivered in execution of the contract.

6-month subscription When a Customer takes out a 6-month subscription, he receives 6 DaDa Boxes in total, over the following six months. Payment is made in one go when taking out the Subscription, at the then current rate. The customer only has the right of withdrawal provided for in article 10 of these General Terms and Conditions of Sale once, during the initial subscription of the Subscription: he can exercise it within fourteen days of receipt by his care of the first DaDa Box delivered in execution of the contract. The 6-month Subscription is concluded for a firm period and the sums paid in return for this Subscription are definitively acquired by the company, it being noted that the Customer does not have the right to terminate the Subscription before its term, except for fault of the DaDa box making it impossible to maintain the contract.

12 month Subscription When a Customer takes out a 12 month Subscription, he receives 12 DaDa Boxes in total over the following 12 months. Payment is made in one go when taking out the Subscription, at the then current rate. The customer only has the right of withdrawal provided for in article 10 of these General Terms and Conditions of Sale once, during the initial subscription of the Subscription: he can exercise it within fourteen days of receipt by his care of the first DaDa Box delivered in execution of the contract. The 12-month Subscription is concluded for a firm period and the sums paid in return for this Subscription are definitively acquired by the Company, it being noted that the Customer does not have the right to terminate the Subscription before its term, except for fault of La DaDa. Box making it impossible to maintain the contract or special hypothesis referred to in article 5 of the General Conditions of Sale.

In the event that the Company suspends the DaDa Box sending service for one month, subscribers of 3-month, 6-month and 12-month subscriptions will not benefit from a refund but from the sending of the DaDa Box for the month. following the expiration of their subscription.

5 Termination of the contract concluded between the Company and the Client

As part of the Monthly Subscription The Customer can terminate their subscription at any time and without notice 48 hours before payment for each box, whether individually or by subscription. For example, if the Customer no longer wishes to receive La DaDa Box, he has up to 48 hours before paying for the box to unsubscribe and not to receive La DaDa Box the following month. If La DaDa Box has been paid, it will be sent.

To terminate the contract binding him to the company, the Customer must click on the corresponding link in his personal account on the company's website or contact the company on ladadabox@gmail.com. The termination will be confirmed to him by e-mail. As part of the 12-month Subscription As it is a contract concluded for a fixed term, the Customer may not request the termination of his annual Subscription and may not obtain any reimbursement, except for the following reasons: Absence from the covered territory by the subscription for a period of more than 3 months from the notification of this absence to the company (if the 3 months are between the start and the end of the 12-month subscription). The Customer must notify the Company of his decision to terminate the contract concluded by means of a registered letter with acknowledgment of receipt sent to the company and including valid proof. If the company considers that the termination is legitimate, it will reimburse the Customer within thirty (30) days of the notification, in proportion to the remaining months. An unsubscription 48 hours before the payment of the box. The other subscriptions (3 and 6 months) cannot be canceled during their initial period, except for fault of La DaDa Box making it impossible to maintain the contract or termination 48 hours before payment for the box. If La DaDa Box has been paid, it will be sent.

6.Contents of the DaDa Box

The DaDa Box contains care products from the Ekinat range, treats from the Equine Natural Food range, professional advice as well as manufactured products of all kinds related to the theme highlighted each month, in order to allow customers to discover, test and receive products related to horses. The company may modify the products and services offered for sale on its Website at any time, without prejudice to the Subscriptions taken out by the Customer. The very principle of La DaDa Box is to receive a box. The website https://www.ladadabox.com/ gives an overview of the type of products received - care products, treats and professional advice. The products comply with current French legislation. The photographs, graphics and descriptions of the products offered for sale, both as a subscription and via The Boutique, are only indicative and do not bind the Company in any way. La DaDa Box is not the manufacturer of all the products included in La DaDa Box.

7.Price of La DaDa Box and products sold in the store

The selling prices of the services and products appearing on the site https://www.ladadabox.com/ are indicated in Euros including VAT (20%) added at the end of the order, it being understood that the products ordered are invoiced at the prices and taxes in force when the order is registered. They are understood to be exclusive of miscellaneous costs, in particular shipping costs. The price of miscellaneous costs (postage, packaging, etc.) is indicated during the Purchase.

The selling prices of the services and products can be modified by the company at any time but this modification will have no influence on the Monthly subscriptions already subscribed, for which the Customer will continue to benefit from the tariff in force on the day of the subscription of the Subscription as long as it remains in effect. In the case of 12-month, 3-month and 6-month subscriptions, any price modification subsequent to the Customer's payment of his Subscription is not opposable to the latter, even though the Subscription is still in progress at the time of the subscription. modification of selling prices. Payment is made by means of a bank card.

The company cannot be held responsible for any fraudulent use of a bank card. It is up to the Customer to save and print his payment certificate if he wishes to keep the bank details relating to his transaction. The offers are valid while stocks last and for the time limit.

8.Delivery terms

Deliveries are made exclusively in mainland France. The delivery address is provided by the Customer during the Purchase. Any possible entry error can not engage the responsibility of the company. For each of the above subscriptions, the Customer is informed that the shipments depend on the date of subscription. Delivery times are 2 to 4 weeks for local deliveries. They are 2 to 4 weeks for delivery by Colissimo, which generates an additional cost of 7 euros. For Boutique orders, excluding subscription, shipments are made by Colissimo or by local deliveries and delivery times are 2 to 4 weeks. Deliveries are made by an intermediary service provider of the company. Delivery times are indicative. The Company cannot be held responsible for consequences due to late delivery.

If the Customer wishes to change the delivery address as part of a Subscription, he must inform the Company no later than the 15th of the month preceding the month concerned by changing his information on his personal account. The Customer is liable for the shipping costs depending on the delivery address. If he changes his address during the Subscription, from mainland France, the additional shipping costs generated by the change in the place of delivery will be invoiced to him in addition. The company cannot be held responsible for the non-receipt of a purchase. Its liability is in any event limited to the monthly value of the Subscription.

9.Return

In addition to the withdrawal hypotheses (see article 10), the Customer has the option of requesting the return of DaDa Boxes or in-store purchases under the conditions of article 12 below.

10. Withdrawal

In accordance with the provisions of the Consumer Code, the Customer assuming the quality of consumer or non-professional, or professional not acting within the framework of his main activity, has a period of 14 calendar days from the date of the date of receipt of his order to return La DaDa Box at his expense and to obtain a refund, without having to justify the reasons for this withdrawal.

To do this, the Customer must send a registered letter to La DaDa Box with acknowledgment of receipt to 184 Route d'Auffay 76890 Saint-Denis-Sur-Scie. The Customer can (but it is not compulsory) use the withdrawal form appearing at the end of these General Conditions of Sale. The original DaDa Box must be returned to the company at the same address at the Customer's expense, within 14 days from the day the Customer notified their decision to withdraw. Return costs remain the responsibility of the Customer. The Customer will be refunded the corresponding amount (including the shipping costs paid by him when subscribing the order, with the exception, where applicable, of additional costs resulting from the fact that he would have chosen, where applicable , a delivery method other than the less expensive local delivery method offered) within 14 days of receipt of the return (or until the Customer has provided proof of shipment of their products, the date chosen being that of the first of these facts), using the same means of payment as that used by the Customer when confirming his order, unless the Customer agrees.

11.Deactivation of the customer account

Failure to comply with these General Conditions of Sale, any payment incident, delivery of false information or acts contrary to the interests of La DaDa Box will result in the temporary or permanent suspension of the customer account.

12.Responsibility - legal warranty

In accordance with Article L. 217-4 of the Consumer Code, the Company is required to deliver goods in accordance with the contract and is liable for any lack of conformity upon delivery. According to Article L. 217-5 of the Consumer Code: To comply with the contract, the good must: 1. be suitable for the use usually expected of a similar good and, where applicable: - correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model; - present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling; 2. or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller that the latter has accepted.

The action resulting from a lack of conformity lapses two years after delivery of the goods (article L. 217-12 of the Consumer Code). The buyer then has the right to request the replacement of the product not compliant. The company is also bound by the legal guarantee against hidden defects affecting the products delivered and rendering them unfit for use under the conditions provided for in articles 1641 to 1649 of the Civil Code, on the condition that the buyer acts within the time limit of two years from the discovery of the defect (article 1648 of the Civil Code).

It is expressly specified that the buyer is exempt from providing proof of the lack of conformity for a period of 24 months from the delivery of the goods. The company declines all responsibility for any damage caused during the use of its website. In the event that the company's liability is demonstrated, the damage suffered by the customer is limited to the amount of the order placed and paid by said customer to the company.

13. Computing and freedoms

Before concluding their Purchase, the Customer takes note of the Privacy Policy drawn up by the company and available at this address: https://www.ladadabox.com/.

14.Customer service

For any information or question, the company can be contacted on the website https://www.ladadabox.com/ or by e-mail at ladadabox@gmail.com. For any specific question, customer service can be reached by email at ladadabox@gmail.com.

15.Transfer of rights and obligations under the contract

The Client may not assign the contract concluded with the company to a third party, except with the prior consent of the company. On the other hand, the rights and obligations of the company may be assigned or transferred at any time without the prior written consent of the Customer insofar as this assignment does not entail a reduction in the Customer's rights. In particular, it is specified that the Client's agreement is not necessary in the event of the transfer of the company's business assets to a third party. It is specified that the transmission of the contract by means of universal transmission of assets following a restructuring operation such as a merger does not constitute a transfer.

16.Applicable law and competent jurisdiction

These general conditions of sale are subject to French law. If one or more clauses of these General Conditions of Sale were to be invalid in application of a law, a regulation or a final court decision, the other stipulations will retain their full force and scope. In the event that the Customer is a merchant, any dispute relating to the execution or interpretation of these General Conditions will be submitted to the Commercial Court. The company reserves the right to modify these General and Specific Conditions of Sale at any time, without notice, but the General Conditions applicable to a Purchase are those in force at the time of the latter.

17. Amicable resolution of disputes

All complaints must first be addressed to the company's consumer service at the following address: ladadabox@gmail.com. In the event of failure of the complaint request to the consumer service or in the absence of a response from this service within two months, the consumer may submit the dispute between him and the company to the mediator, who will attempt, with complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The mediator has 90 days to propose an amicable solution. The company and the consumer remain free to accept or reject the solution proposed by the mediator. The costs of mediation are borne by the company.

WITHDRAWAL FORM

For the attention of La DaDa Box, 184 Route d'Auffay 76890 Saint-Denis-Sur-Scie / ladadabox@gmail.com:

I / we (*) hereby notify / notify you of my / our (*) withdrawal from the contract for the sale of the good (*) / for the provision of services (*) below:

Ordered on (*) / received on (*):

Name of consumer (s):

Address of consumer (s):

Signature of consumer (s) (only if this form is notified on paper): […] "

Date: (*) Cross out the unnecessary mention.